777ab Privacy Policy

1. Overview

777ab ("we", "us", "our", or "777ab") is committed to protecting the privacy and personal data of all users who access the 777ab Platform at 777ab.one ("Platform"). This Privacy Policy ("Policy") describes how 777ab collects, uses, stores, discloses, and protects personal data in connection with the operation of the Platform and the services provided through it.

By registering an account on the 777ab Platform or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and you consent to the processing of your personal data as described herein. If you do not agree to this Policy, you must not use the 777ab Platform.

This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform generally. Capitalised terms used but not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Data We Collect

777ab collects personal data through multiple channels in the course of providing its services. The categories of personal data we collect are as follows:

2.1 Registration Data

When you create a 777ab account, we collect your full legal name, date of birth, email address, Pakistani mobile number (03xx format), username, and account password (stored in hashed form). This data is required to create and maintain your account and cannot be omitted.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) obligations and to verify that users are of legal age, 777ab collects copies of government-issued identity documents (Pakistani CNIC), selfie photographs, and in some cases proof of address. This data is collected only when a withdrawal request is initiated or when required by our compliance framework.

2.3 Financial & Transaction Data

We collect records of all deposits, withdrawals, bets, casino sessions, and other financial transactions conducted through your 777ab account. This includes transaction amounts in PKR, payment method identifiers (e.g., JazzCash mobile number, bank account details), transaction timestamps, and transaction reference numbers. We do not store full bank card numbers or complete mobile banking PINs.

2.4 Usage & Technical Data

When you access the 777ab Platform, our servers automatically record technical data including your IP address, device type, operating system version, browser type and version, pages visited, time spent on pages, clickstream data, and session duration. This data is used primarily for platform security, fraud detection, and service optimisation.

2.5 Communications Data

If you contact 777ab customer support, we retain records of your communications including email correspondence, live chat transcripts, and any attachments or screenshots you submit as part of a support request.

2.6 Responsible Gaming Data

If you use 777ab's responsible gaming tools such as deposit limits, cooling-off periods, or self-exclusion, we maintain records of these preferences and restrictions. This data is used solely to enforce the restrictions you have applied to your account.

3. How We Use Your Data

777ab uses the personal data we collect for the following specific purposes:

• Account creation and management: To register your 777ab account, maintain it in good standing, and provide you with access to the Platform's features.
• Identity verification: To verify your identity, confirm your age is 18 or above, and comply with international KYC and AML standards.
• Payment processing: To process your PKR deposits via JazzCash, Easypaisa, or bank transfer, and to execute withdrawal requests to your nominated payment method.
• Service provision and personalisation: To provide cricket betting, casino, slot, e-sports, and HRG Live services; to remember your account preferences; and to display content relevant to your betting history.
• Security and fraud prevention: To detect and prevent unauthorised account access, duplicate account creation, bonus abuse, money laundering, and other fraudulent or illegal activity.
• Legal compliance: To comply with applicable legal obligations including AML regulations, court orders, and requests from competent regulatory authorities.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and provide technical assistance.
• Responsible gaming enforcement: To apply deposit limits, cooling-off periods, and self-exclusion settings you have requested.
• Platform improvement: To analyse aggregated, anonymised usage data for the purpose of improving the 777ab Platform's performance, navigation, and product offering.

4. Legal Basis for Processing

777ab processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to perform the contract between you and 777ab (i.e., to operate your account, process bets, and handle payments).
• Legal obligation: Processing required to comply with applicable AML laws, KYC regulations, data retention obligations, and court orders.
• Legitimate interests: Processing undertaken for 777ab's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental rights.
• Consent: Where we rely on your consent as the legal basis for processing (e.g., for certain marketing communications), you may withdraw that consent at any time by contacting support or updating your account communication preferences.

5. Data Sharing & Disclosure

777ab does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with third parties only in the following limited circumstances:

5.1 Service Providers

We share data with carefully selected third-party service providers who assist in operating the 777ab Platform, including payment processors (e.g., JazzCash, Easypaisa, bank partners), KYC verification providers, cloud hosting providers, game content providers, and fraud detection services. These providers are contractually required to process your data only on our instructions and to maintain appropriate data security standards.

5.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, courts, regulatory bodies, or other competent authorities when required to do so by applicable law, court order, or regulatory demand. We will notify you of such disclosure where we are legally permitted to do so.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of 777ab's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations.

5.4 Consent-Based Sharing

We will share your personal data with any other third party only with your explicit prior consent.

6. Cookies & Tracking Technologies

The 777ab Platform uses cookies and similar tracking technologies to operate effectively and to provide a personalised experience. We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function, including session management, login persistence, and security tokens. These cannot be disabled.
• Functional cookies: Used to remember your preferences such as language settings, timezone, and bet history filters.
• Analytics cookies: Used to collect anonymised data on how users navigate the Platform, which pages are visited most frequently, and where users encounter errors. This data is used internally to improve the Platform.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and credential stuffing attacks.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 777ab Platform.

7. Data Retention

777ab retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to applicable legal retention obligations. The following general retention periods apply:

• Account registration and transaction data: Retained for a minimum of five (5) years from account closure to comply with AML record-keeping obligations.
• KYC identity documents: Retained for a minimum of five (5) years from the date of submission or from account closure, whichever is later.
• Customer support communications: Retained for two (2) years from the date of the communication.
• Technical and usage logs: Retained for twelve (12) months from the date of generation.

After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

8. Data Security

777ab implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and 777ab's servers.
• Encryption of sensitive data fields including passwords (bcrypt hashing), KYC documents (AES-256), and payment credentials at rest.
• Access controls limiting internal employee access to personal data on a strict need-to-know basis.
• Regular security audits, penetration testing, and vulnerability scanning of the Platform infrastructure.
• Two-factor authentication options for user accounts.

While 777ab takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You use the Platform at your own risk and are responsible for maintaining the security of your own account credentials.

9. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 777ab:

• Right of access: You may request a copy of the personal data 777ab holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restriction: You may request that 777ab restrict the processing of your data in certain circumstances, such as while a dispute is being investigated.
• Right to data portability: Where processing is based on your consent or contract, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests where you believe your fundamental rights override those interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact 777ab support via the email address displayed in the footer of this page. We will respond to verified requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request.

10. Children's Privacy

The 777ab Platform is strictly for users aged 18 years and above. 777ab does not knowingly collect personal data from persons under the age of 18. If we become aware that personal data has been collected from a person under 18, we will immediately suspend the associated account, delete the personal data, and, where relevant, report the matter in accordance with applicable child protection obligations.

If you believe that a person under the age of 18 has created a 777ab account, please contact us immediately via the support email address in the footer of this page.

11. International Data Transfers

777ab operates internationally and your personal data may be transferred to, stored in, or processed in countries other than Pakistan. Where such transfers occur, 777ab ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under applicable data protection law. These safeguards may include standard contractual clauses, data processing agreements with service providers, or other recognised transfer mechanisms.

12. Changes to This Policy

777ab reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where reasonably practicable, provide notice to registered users via email or an in-platform notification. Your continued use of the 777ab Platform following publication of the revised Policy constitutes your acceptance of those changes.

We encourage you to review this Policy periodically to stay informed about how 777ab is protecting your personal data.

13. Contact & Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data 777ab holds about you, please contact the 777ab support team. The support email address is displayed in plain text in the footer of every page on this Platform. Our support team is available 24 hours a day, 7 days a week and will aim to respond to privacy-related enquiries within a reasonable period.

For account closure requests, data deletion requests, or self-exclusion, you may also initiate these actions directly from your 777ab account settings panel without contacting support separately.